If you have a mobile app aimed at the Israeli public, it's important to know that it is subject to accessibility laws, just like a website. Service accessibility regulations require apps to be made accessible, but there are cases where an exemption can be granted.
Are Mobile Apps Required to Be Accessible?
Yes. Under Israel's service accessibility regulations, apps designed for mobile devices — such as smartphones and tablets — must be accessible to people with disabilities. This obligation applies whenever the app provides a service to the public in Israel, whether the service is public or private.
When Can You Get an Exemption from Making Your App Accessible?
When both an app and a website offer the same service, and the website is mobile-responsive and fully compliant with accessibility requirements, an exemption from making the app accessible may be granted.
It is essential to include an accessible link within the app that directs users to the accessible website.
Smart Planning Prevents Unnecessary Costs
When defining your app's features, ask yourself: does it really need to differ from your website? If you can incorporate the same features and functionality into the website and build the app to mirror it, you'll save yourself the effort of making the app accessible separately.
If a different feature set is unavoidable, choose a development partner that knows how to build accessibility in from day one — or bring in a consultant to guide the process from the start. Either way, you'll save at least dozens of development hours.
Bottom Line
Digital accessibility is an inseparable part of modern service delivery. Invest in it today — and reap the benefits tomorrow.