Skip to main content
כללי

UA Website Terms and Conditions

By טוביה שיינפלד May 24, 2026 3 views

What are the cancellation terms and fees on the UA website?

Clients may cancel a transaction in accordance with Israeli Consumer Protection Law. Upon cancellation, a full refund is issued within 14 days of receiving the cancellation notice, less a cancellation fee of up to 5% of the transaction price or 100 ILS — whichever is lower.

Did you know:

The official terms and conditions governing use of the UA User Accessibility website, including service purchases, cancellations, and legal rights.

This website presents, among other things, the services offered by U.A. User Accessibility Ltd. (hereinafter: "the Company") to its clients, and includes the option to purchase website accessibility services (hereinafter: "the Service").

  1. General
    1. The terms of this policy apply equally to all genders; use of any particular form is for convenience only.
    2. The provisions of these Terms and Conditions define the legal relationship between the purchaser of the Service and the Company, set out the conditions for using the website and purchasing the Service, and constitute the client's agreement to these Terms and all other conditions appearing on the website.
    3. The Company reserves the right to update these Terms and Conditions at any time, at its sole discretion.
    4. These Terms and Conditions apply to use of the website and the services included therein via any computer or other communication device (such as mobile phones, tablets, etc.), and to use of the website via the internet or any other network or means of communication.
    5. Nothing in these Terms and Conditions shall derogate from the provisions of the Consumer Protection Law and the regulations enacted thereunder, to the extent they apply to the website, except where such provisions may be lawfully waived and such waiver has been made expressly or implicitly on the website.
    6. The Company and website management make every effort to present the most complete and comprehensive information about the Company and its services. Notwithstanding the foregoing, inaccuracies, errors, or omissions may appear on the website in good faith and without any intent to mislead, and the Company and/or website administrators shall bear no liability arising from any such discrepancies.
    7. Section headings throughout the website are provided for the client's convenience and orientation only and shall not serve as interpretive tools for these Terms.
    8. A typographical error in the description of the Company's services shall not be binding on the Company.
    9. No content from this website — including content that has appeared on other websites, in electronic publications, printed materials, or similar — may be copied, used, or made available to third parties for any purpose other than the purpose for which it was published on the website.
    10. The date and time recorded in the Company's systems for any action performed on the website shall be the definitive record for all purposes.
  2. Use of the Website
    1. Any individual, including a company, may use the website and make purchases through it, provided they have the legal capacity to enter into binding legal transactions and hold a valid credit card issued by a recognized credit card company (hereinafter: "the Client").
  3. Links to Third-Party Websites
    1. The Company shall bear no responsibility for the content of any third-party websites accessed by the Client via links from this website.
    2. The Company shall bear no liability for any damage caused to the Client as a result of using such third-party websites.
  4. Registration
    1. Registration on the website may be completed via an online registration form.
    2. Registration is a one-time process; once registered, the Client will not be required to re-register on subsequent visits.
    3. During registration, the user must enter a username, password, and email address.
    4. If the Client forgets their password, a password reset email will be sent to the email address provided during registration.
    5. For any future purchases or additional services, the Client will be identified by the username and password they selected.
    6. The Client's details will be updated in accordance with the information entered in the online registration form.
    7. Website management reserves the right to request additional identifying information from time to time.
    8. Without derogating from the above, the Company reserves the right to deny any person access to the website, temporarily or permanently, at its sole and absolute discretion and without prior notice, including in any of the following cases:
      1. Committing an unlawful act and/or violating applicable law;
      2. Breaching any term of these Terms and Conditions;
      3. Deliberately providing false information;
      4. Performing any action that may harm the proper functioning of the website and/or any suppliers and/or any third party;
      5. The Client's credit card has been blocked or restricted in any way;
  5. Purchasing Services
    1. Services are purchased via the dedicated online order form on the website. During the purchase process, the Client must enter all required details. The Client is required to provide accurate and correct information only.
    2. Each purchase automatically creates a customer account in the Company's internal system.
    3. Upon completing the order, the Client will confirm the order details and the accuracy of the information provided.
    4. Completing all required fields is a prerequisite for an efficient and trouble-free purchase; it is therefore essential that all details be entered accurately.
    5. The Client's details will be updated in accordance with the information in the online order form.
    6. Completing all fields required to purchase the Service constitutes the placement of an order (hereinafter: "the Order"). Upon receipt of the Order, the website will verify the credit card details, and only upon approval by the credit card company will the transaction be confirmed and a final order confirmation issued. The Client will be charged for the Service via the credit card entered in the website's system.
    7. The details entered in the order form by the Client shall constitute conclusive evidence of the accuracy of the transactions.
  6. Payment
    1. Payment for services may be made by credit card or via a digital wallet service, as available on the website from time to time at the Company's discretion.
    2. If the Client chooses to pay by credit card, they will be asked to provide their credit card details, ID number, card type, and expiry date. If the Client chooses to pay via a digital wallet service, payment will only be processed upon receipt of confirmation from the service provider, which shall be a condition for completing the purchase.
    3. The Company reserves the right to discontinue the use of any payment method on the website, to permit the use of additional payment methods, and to apply different payment arrangements to different types of credit cards or other payment methods, at its sole and absolute discretion.
    4. Once payment details have been entered in the online order form, the Client will receive an email confirmation acknowledging receipt of the order details.
    5. Upon placing the Order, the Client's chosen payment method will be verified and the Client will receive appropriate notification of payment approval or rejection.
    6. If the transaction is not approved by the credit card company or any other payment method in use at the time, the Client will be notified accordingly. Website management may, at its sole discretion, contact the Client to complete the transaction. If no such contact is made, the transaction shall be void.
    7. If a Client is charged in error by the credit card company, the Client must notify website management so that an appropriate credit can be issued.
    8. Completing payment constitutes acceptance of the service agreement.
  7. Service Delivery
    1. The Company will deliver the Service in accordance with the price proposal approved by the Client in advance and subject to receipt of payment.
  8. Cancellation by the Client
    1. The Client may cancel a transaction in accordance with the Consumer Protection Regulations (Transaction Cancellation) 2010 and the Consumer Protection Law 1981, as well as in accordance with the service agreement between the Client and the Company where it does not conflict with the aforementioned laws and regulations.
    2. In the event of cancellation, the Client's payment will be refunded within 14 days of receipt of the cancellation notice, less a cancellation fee not exceeding 5% of the transaction price or 100 ILS — whichever is lower.
  9. Cancellation by the Company
    1. The Company reserves the right, at its sole discretion, for any reason and at any time, to cancel or terminate a transaction and/or sale and/or cancel an order, in whole or in part, and/or to suspend the operation of the website, in whole or in part.
    2. Notice of such cancellation or termination will be provided to the user or Client, and the Company will refrain from charging the Client's credit card or will refund any amount already paid for the services.
    3. Except for the refund of the transaction amount as described above, the user or Client shall have no claim, lawsuit, or demand against the Company and/or the supplier in connection with the cancellation of a transaction as described in this section.
  10. Intellectual Property
    1. All intellectual property rights of any kind, including patents, copyrights, designs, models, and trade secrets, are and shall remain the exclusive property of the Company.
    2. These rights also apply to the website name and domain name (www.user-a.co.il) and to the trademarks (whether registered or unregistered) that are the property of the Company; no use of these may be made in any form whatsoever.
    3. No information from this website — including trademarks, images, texts, service designs, service images, or similar — may be copied, reproduced, distributed, sold, marketed, leased, or translated without prior explicit written consent from the Company's authorized representatives.
  11. Linking to Website Content
    1. Deep linking to website content other than the homepage is prohibited, and such content may not be displayed or published in any manner, unless the deep link leads to the full, unaltered web page as it appears on the website — and only with prior explicit written consent from the Company's authorized representatives.
    2. Website management reserves the right to revoke consent for a deep link even after it has been granted, at its sole and absolute discretion, and in such a case the Client and/or any third party shall have no claim, demand, or lawsuit against the Company.
  12. Confidentiality and Privacy
    1. All matters relating to confidentiality and privacy are governed by the Privacy and Cookie Policy published on the website.
  13. Governing Law and Jurisdiction
    1. The use of this website, these Terms and Conditions, and any action or dispute arising from use of the website and/or purchase of the Service shall be governed exclusively by Israeli law.
    2. In the event of any dispute, the parties will make every effort to resolve it amicably through negotiation. Should that fail, the courts of Tel Aviv-Jaffa (Magistrates or District Court, according to subject-matter jurisdiction) shall have exclusive jurisdiction.
Updated:

Ready to make your site accessible?

Run a free WCAG 2.1 AA / ADA scan or talk with our team

Ready to make your site accessible?

Leave your details and we'll get back to you with a custom offer — no commitment