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Accessibility Statement

Accessibility Arrangements at the User Accessibility Website

UA makes the utmost and invests many resources in order to provide all its clients with an equal, dignified, accessible and professional service. In accordance with the Law of Equal Rights for People with Disabilities 1998 and the regulations established thereupon, many efforts and resources are invested in implementing the necessary accessibility adjustments so that people with disabilities will be able to receive the services provided to all clients, independently and equally.

Information concerning Website Accessibility

Updated as of 25/10/2023

We at UA always strive to provide the general public browsing the website with content that is as accessible as possible, regardless of the technology with which the Website was built. We work to update and implement the accessibility rules as much as possible, in accordance with the principles of the accessibility standard. The Website is adapted to the accessibility requirements for level 2 (AA) of the W.C.A.G 2 standard. The Website’s accessibility is adapted to the leading browsers.

The Website has been made accessible by UA – USER ACCESSIBILITY Ltd. and supports the leading assistive technologies in the field.

The accessibility menu offers a variety of options. To learn more about how to use it, please press F1 on the keyboard and the instructions for using the accessibility plugin will appear.

Due to conditions beyond our control, there may be cases where we will not be able to provide the information in an accessible manner, inter alia because certain parts of the website have not been made accessible yet. We will follow up on these cases so that we may be able to provide the appropriate technological solution.

Providing information in an accessible format: depending on the need, we make it possible for our clients to receive information in accessible formats. The provision of the information is free of charge and intended for people with disabilities with maximal adjustment to their specific needs. For inquiries and information on accessibility, please contact the company’s accessibility coordinator whose details appear later in the statement.

Needless to say, we continue steadily to improve the website’s accessibility as part of our commitment to allow the entire population, including people with disabilities, to browse it in the most accessible way. If you encounter any problem or malfunction regarding accessibility, we urge you to notify us thereof by contacting the accessibility coordinator whose details are provided further on in the statement, and we will make every effort to find a suitable solution and handle the request as soon as possible. In order for us to be able to handle the problem in the best way, we highly recommend attaching as many details as possible, such as:

  1. Description of the problem
  2. What is the action you tried to perform?
  3. Which page did you browse?
  4. Type and version of the browser
  5. Operating system
  6. The type of the relevant assistive technology (if you used any)

Contact Details:

UA has no physical reception facilities. In order to arrange a meeting in an accessible facility, please contact the accessibility coordinator whose details are just below.

Contact Details for Accessibility issues:

Pre-visit accessibility coordination:

Hearing impaired people can contact me at:

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