If you own a business with a website, or you manage or market websites professionally, you've almost certainly come across the term "web accessibility" more than once. Beyond the very real importance of giving every user an equal opportunity to enjoy your site, many businesses also worry that someone will come along, flag a significant accessibility issue, and hit them with a costly legal complaint.
At USER A, we offer a service that includes a dedicated web accessibility consultant assigned to your site from the moment we start making it accessible — and continuing throughout the entire year.
It's obvious to everyone that even if your site is fully accessible today, any change made tomorrow — or any new legislation passed by lawmakers — could leave you exposed. Our service provides ongoing guidance and support throughout the year, along with all necessary adjustments as the industry evolves.
For us, that is the true purpose of a web accessibility consultant.
How Do You Stay on Top of Accessibility Updates and Regulatory Changes?
First and foremost, let's be clear: keeping up with changes is exactly what we're here for — it shouldn't be your concern. As accessibility consultants, staying current is a core and fundamental part of what we do.
We track accessibility updates and regulatory changes through multiple channels. We stay informed through official bodies such as the relevant equal-rights and disability commissions that publish the latest rules and legislation.
We also follow standards organizations that issue updated guidelines and technical specifications in the field. Industry associations are another key source of timely, practical information.
Beyond that, we monitor leading international accessibility resources such as WebAIM and W3C, which provide ongoing updates on every development and innovation in the field.
Taken together, these sources ensure we are always current and ready to make whatever changes are needed to keep our clients' websites legally compliant.
When Accessibility Requirements Change, What Can a Web Accessibility Consultant Actually Do?
So a change has occurred — either to the website itself or to the regulations. What happens next?
We address updates that could affect accessibility on several levels:
At the simplest level, additions such as new pages, text, or images are made accessible automatically when they are published to the site. This happens through our accessibility widget, which connects your site directly to the User A automated accessibility system.
At a more complex level, when elements cannot be made accessible automatically — such as new links, images containing text (like ads and banners), videos, and similar content — our accessibility consultants guide site administrators to add alternative descriptions when uploading them, add captions to videos, and so on.
When a site undergoes significant design changes, we ask to be notified and we update the site's accessibility to match its new structure — all at no additional cost.
What Other Services Does a Web Accessibility Consultant Provide?
Beyond making websites accessible, we offer our clients a range of additional services. These include accessibility gap audits for websites (because sometimes you don't want a full remediation service right away — you just want to know where your site falls short of legal requirements, or what to brief your developer on), accessibility remediation for documents such as PDF files and PowerPoint presentations uploaded online, and training sessions tailored to different audiences — including professional developers, staff with organizational roles, management-level stakeholders, and the general public.
We also offer lectures and ongoing advisory services to companies and organizations on web accessibility topics.
And the Consulting Continues All Year Long
Decided to work with us for web accessibility services? As a USER A client, you're entitled to ongoing technical support from our accessibility consultants throughout the entire year.
And more than that — ongoing technical support is an integral part of every accessibility package we offer. We'll go ahead and use the cliché (because it's completely true): accessibility done right means doing it with care, or not doing it at all.
Our accessibility consultants handle updates and additions when intentional content or design changes are made to the site, respond to inquiries, questions, and third-party complaints about site accessibility, provide training, answer questions, and work through any uncertainty you might have — You name it. We're there with you.
A Few Golden Rules to Close With
Experience
We're often asked about certifications. As of the writing of these lines, there is no official or regulatory body in Israel that certifies or determines who is qualified to work in web accessibility — just as there is no body that certifies website developers, marketers, or similar professionals.
So what should you look for instead? A provider that has accumulated extensive experience in the field and has a strong, trustworthy reputation.
As one of the most established companies in the web accessibility industry in Israel, we'd be delighted to provide you with comprehensive, reliable service — with complete transparency.
Post-Accessibility Report
Received a service from an accessibility consultant? Had your site made legally accessible? A verbal confirmation or a quick email isn't enough — you should insist on receiving a detailed accessibility certificate that clearly explains every remediation performed on the site.
If you engage a provider offering web accessibility services and they dodge the question of a final accessibility certificate and report, keep looking for another provider.
Ongoing Maintenance After Web Accessibility Remediation
Even if you had your site made accessible and haven't changed a thing in it all year, make sure to retain a web accessibility consultant who will accompany you and periodically review the site with you.
Changes can also be legislative — meaning lawmakers amended or added something, and now the obligation falls on you to bring your site into compliance.
If you're looking for web accessibility consultants, seek out someone who will walk alongside you at every step.
Everything we've described above is provided at a single flat rate per site. On top of the competitive pricing, we're also a team that's genuinely great to work with. That's a promise.
Feel free to send us a message with any questions, or give us a call.