How does it work?
Plaintiff firms that specialize in ADA Title III website lawsuits don't operate at random. They use automated scanners and manual testing to find weaknesses on your site — then send a demand letter or file suit in federal court.
Most cases settle quietly for $15,000–$75,000 — plus attorneys' fees. Business owners pay because they're unprepared, unaware, and don't know the fix is straightforward.
The 8 vulnerabilities lawyers exploit
Any one of these issues can trigger a lawsuit — and a five-figure settlement
Free accessibility overlays
High riskFree overlays signal weak remediation. Courts have repeatedly ruled that overlays like UserWay and accessiBe do NOT satisfy WCAG 2.1 AA — and over 400 companies using overlays have still been sued.
Missing accessibility statement
High riskNo statement — or an incomplete one — is the first thing plaintiffs cite. An ADA-compliant accessibility statement must include the standard followed (WCAG 2.1 AA), last review date, and a working contact channel for accessibility issues.
Unanswered accessibility requests
High riskRequests from users with disabilities that go unanswered (or get a late reply) are powerful evidence of indifference — and courts treat this as willful non-compliance.
Dead email in accessibility statement
Medium riskPlaintiff attorneys test the email address listed in your accessibility statement. A bounced email or no response within 30 days is treated as proof that the statement is performative — not real.
Inaccessible PDF documents
Medium riskMenus, price lists, manuals, and contracts in PDF must be tagged and accessible. A scanned PDF is completely opaque to screen readers — and is now a top target in ADA suits.
Partial or automated remediation
High riskAutomated remediation alone never meets WCAG 2.1 AA. Plaintiff attorneys spot the difference between real accessibility and a surface-level fix within minutes.
Small businesses as preferred targets
Medium riskSmall businesses are preferred targets — they're easy to pressure into a quick settlement. They're more exposed because most owners don't realize the ADA applies to their website too.
No audit documentation
Medium riskA documented third-party WCAG audit is your best legal defense. When plaintiff attorneys request your audit history and you have none, it strengthens their case.
Got a demand letter from an attorney?
Don't panic. There are clear steps — and we walk you through exactly what to do
How we protect you
We close every gap — so plaintiff attorneys have nothing left to find
Manual code remediation
WCAG 2.1 AA remediation in your actual source code — not a free widget bolted on top
Our processComplete accessibility statement
A current statement with everything the ADA expects — standard, review date, working contact channel
24/7 monitoring
Automated monitoring that catches accessibility regressions whenever new content goes live
How monitoring worksPDF remediation
Documents, menus, and price lists remediated to PDF/UA — fully readable by screen readers
Manual testing
Testing with NVDA, JAWS, VoiceOver, and keyboard-only navigation — not just an automated scanner
Our technologyCompliance certificate
A formal WCAG 2.1 AA compliance certificate — documented legal defense
Accessibility request handling
When a user with a disability contacts you about an accessibility issue, the response window matters. We help you draft a professional reply, document the request, and make sure you don't end up exposed.
We also document periodic WCAG audits — so you always have a paper trail to show in court if a demand letter shows up.
Protect your business
Don't wait for a demand letter. Make your site ADA-compliant now and be protected.