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Have an accessibility question — Hotline

25 minutes of free consultation with an accessibility expert

What is the Hotline?

A free consulting service that lets you ask any accessibility question — technical, legal or business. 25 minutes with an expert, no commitment, no cost. Just call and ask.

Who is it for?

The service is built for anyone dealing with accessibility at work — developers, designers, UX professionals, project managers and QA engineers

Developers

Questions about ARIA, semantic HTML, accessibility testing and tooling

Designers

Contrast, sizing, focus states and accessible design

QA

How to test accessibility — tooling, test scenarios and standards

Project managers

Requirements, timelines, costs and prioritization

Our goal is simple — strengthen the community by sharing knowledge and accumulated experience.

Clear accessibility answers

Clear answers and tools you can apply

Not just another call — you'll get concrete answers you can implement right away. Whether it's a code snippet, an audit of an existing site, guidance on a specific case, or questions about WCAG 2.1 AA / ADA compliance.

Whatever we can cover in 25 minutes — we will cover.

There is no sales agenda here — just help so you can understand and move forward.

Your call will be with one of the leading accessibility experts in the field

Tuvia Sheinfeld is one of the most prominent experts in web accessibility and digital inclusion. With more than two decades of experience in development and accessibility, he serves as CTO and co-founder of User Accessibility (UA), leading the company's technology and product engineering.

Tuvia has contributed to international accessibility standards work, served as Head of Information Accessibility at a leading accessibility nonprofit, and has guided hundreds of businesses, agencies and organizations through professional accessibility programs aligned with WCAG 2.1 AA and ADA Title III.

Tuvia knows the developer world inside out and has trained thousands of developers, designers and content editors since 2014.

He combines deep knowledge of international accessibility standards (WCAG, ARIA, Section 508) with hands-on expertise in modern web development, and believes accessibility is not an add-on — it's an integral part of user experience.

Tuvia Sheinfeld — digital accessibility expert

An open conversation about whatever matters to you

Here are some examples of questions people have asked us

Testing

  • "How do I know what I built is actually compliant?"
  • "Which testing tools are actually worth using?"
  • "Let's walk through this part of the site/app together"

Working with clients

  • "My client just got an ADA demand letter — what now?"
  • "How do I explain to my client why accessibility matters?"
  • "How do I estimate accessibility work in a project?"

Laws & standards

  • "What exactly does the law require me to do?"
  • "How do I know which compliance level (A/AA/AAA) is required?"
  • "What happens if my client receives a legal notice?"

Technical questions

  • "How do you do accessibility in React/Vue/Angular?"
  • "How do you handle complex custom components?"

Bring your questions, we will go through them together, and you will leave with straight answers you can apply right away.

UA — User Accessibility

Why we do this

Digital accessibility is critical — but most of the information out there is either buried in legal language, too technical to apply, or simply wrong and confusing. Site owners and developers find themselves stuck between conflicting regulations, sketchy interpretations and "quick tips" that don't actually meet WCAG.

We are here to cut through the noise: speak your language, give you clear and simple answers, and point you to practical solutions you can ship right away.

It is not just about ADA compliance or avoiding lawsuits — accessibility done right opens the door to millions of new users, strengthens your brand, and benefits society as a whole.

Instead of wrestling with conflicting or inaccurate information, you'll get direct, professional and trustworthy guidance — so you can work with accessibility as naturally as you work with any other technology.

Clients who trust us

רולדין הקרן החדשה לקולנוע וטלוויזיה BSHARE רפא מילגם תיאטרון בית החייל שופרסל מי עכו אלקטרה CF אשטרום צמפיון מוטורס ביג בלנדר איגוד הגז הטבעי קונסיסט HIBA אזורים אמריקן לייזר המכון הישראלי לאנרגיה וסביבה YPAY עיריית אור יהודה וילי פוד פוקס שערי מדע ומשפט אלקטרה פוואר מכון ויצמן למדע

Ready to ask?

Pick the channel that works best for you — phone, WhatsApp or scheduled call

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Ready to make your site accessible?

Leave your details and we'll get back to you with a custom offer — no commitment